PRICES Although we make every effort to assure that our prices and products are advertised as accurately as possible, we are only human, and in the event an error is made, we reserve the right to correct it. If for any reason you are not satisfied with any item purchased, you may return the insured unused product within 30 days for a full refund or replacement, whichever you prefer. Shipping and handling are non-refundable. Central Flex, Central Forge, Central Hydraulics, Central Machinery, Central Pneumatic, Centech, Chicago Electric, Drill Master, Pittsburgh, and Pittsburgh Forge are registered trademarks and do not designate geographic origin. GENERATOR RETURNS Any generator returned for any reason after the 30 day satisfaction guarantee period will be subject to a 20% restocking charge and must be returned freight paid. EMAIL ADDRESSES Your email address will be subscribed to receive regular Discount Tool Warehouse offers by email. We do not disclose or share Email addresses with anyone. MAILING LISTS We occasionally make our customer list available to carefully screened companies and organizations whose products and activities might be of interest to you. If you'd rather not get these mailings, please copy the entire preprinted address portion of your order form, including your customer number, located above your name. Send to: Mailing List Manager, 2402 N State Road 39, LaPorte, IN 46350. DUPLICATE MAILINGS If you're receiving duplicates of our catalog, send us a copy of the preprinted address portion of your order form. Be sure to include your customer number located above your name. Indicate the correct mailing address to be used for future catalogs. Send to: Mailing List Manager, , 2402 N State Road 39, LaPorte, IN 46350. Or you may call our customer representative and tell them your name and/or customer number. We'll correct the situation. If for any reason you are not satisfied with any item purchased, you may return the insured unused product within 30 days for a full refund or replacement, whichever you prefer. Shipping and handling are non-refundable. *LASER PRODUCTS DANGER: LASER RADIATION. AVOID DIRECT EYE EXPOSURE. Max. Output: <5 mW. This compiles with 21 CFR 1040.10 and 1040.11. CUSTOMER SATISFACTION You can call and speak to a Customer Service Representative Monday-Friday 10:00 – 5:00 CST at 1-219-325-9734 or (219) 325-9734 (not a toll free number). INTERNET ORDER SHIPPING INFORMATION 1. (a) Please calculate shipping charges from table below. (b) All Overweight Freight Items are subject to an additional $50.00 Freight Charge, per Overweight / Oversize Item. Customers are responsible for all lift gate charges when shipped by truck line. (c) All orders shipped to Alaska, Hawaii, Puerto Rico, Guam & Virgin Islands, will be charged actual 4th class Parcel Post charges. Items over 70 lbs. or oversize, which are too large or too heavy to be shipped Parcel Post, will be shipped freight collect by truck. You will pay the trucking company directly for the freight charges at the time of delivery. We have arranged special discounted rates with the freight companies at savings to you of up to 65% from normal shipping charges. Call Customer Satisfaction at 219-325-9734 for approximate shipping charges. We must have a daytime phone number on your order for the freight company to arrange delivery. Customers may use freight forwarders with normal shipping charges from Harbor Freight to freight forwarder. 2. Any item out of stock and under $10.00 will be canceled off your order and will need to be reordered at a later date. 3. On this sale: We will accept Visa, Master Card, and Discover Card. We will not accept personal checks, company checks. NO BILLING -- NO C.O.D.'s. 4. ORDERS WILL BE PROCESSED WITHIN 24 HOURS and shipped via FedEx, UPS, Parcel Post or truckline. 5. All Orders Ship in 1-3 business days after the order is printed. All orders are printed daily Monday through Friday. Orders that ship Commercial Freight by Trucking Companies are quoted and paid before shipping. *ALASKA, HAWAII, PUERTO RICO, GUAM AND VIRGIN ISLANDS ORDERS SEE (c) ABOVE. 8. Any order exported from the United States cannot use Discount Tool Warehouse as the named shipper, without specific approval. 9. MATERIAL AND PHOTOS ON THIS SITE ARE THE COPYRIGHTED PROPERTY OF DISCOUNT TOOL WAREHOUSE AND MAY NOT BE USED WITHOUT THE PRIOR WRITTEN PERMISSION OF DISCOUNT TOOL WAREHOUSE. 10. Internet and catalog orders must be returned through the mail and can not be returned to the retail stores. 11. Freight Charges subject to change without Notice. Discount Tool Warehouse 2402 N State Road 39 LaPorte, IN 46350 |